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Our team is here to answer you from Monday-Friday, 9 AM - 6 PM (Eastern Standard Time). We aim to reply within 1 business day.
How can I contact customer support ?
You can reach our customer support team through the Contact us page or by emailing us at contact@montessori-and-play.com.
What is the return policy on your products ?
Yes, we provide a 14-day easy return on all purchases. For more information, please refer to our Return Policy?
How long will it take to receive my order ?
Order handling time: 1-2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 4-6 business days (Monday to Friday).
Estimated delivery time: 5-8 business days (Monday to Friday).
You can check our shipping policy here.
How can I track my order ?
You can track your order through our track order page on our website.
How can I cancel my order?
You may cancel your order as long as it has not yet been shipped. To do so, please act quickly and contact us immediately. You can reach us either by email at contact@montessori-and-play.com or by using the contact form available on our website. We will process your cancellation request as soon as possible.