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Shipping policy

At Montessori & Play, we are committed to providing an exceptional shopping experience to our customers, including through clear and simple shipping policies. We offer free shipping on all orders within the United States.

 

Shipping Areas

This shipping policy applies to orders shipped within the United States.

 

Delivery Times

Here are the estimated delivery times for all packages:
Order cutoff time: 11:59 PM (Eastern Standard Time). Orders placed after this time will be processed on the next business day, which may add one additional day to the estimated delivery time.
Order processing time: 1 to 2 business days (Monday to Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.
Transit time: 4 to 6 business days (Monday to Friday).
Estimated delivery time: 5 to 8 business days (Monday to Friday).

 

Shipping Services

We work with the following reliable carriers for deliveries within the United States, including DHL Express, FedEx, and UPS, to ensure that your package arrives safely.

 

Shipping Costs

Free shipping: All orders within the United States qualify for free shipping, with no minimum purchase required.

 

Delivery Issues

If you experience an issue with your delivery, such as a delay or a lost package, please contact our customer service immediately. We are here to assist you and ensure that your order arrives safely and on time.

 

Tracking Your Order

Once your order has been shipped, you will receive a notification email containing a tracking number. You can track the progress of your package on our order tracking page.

 

Questions?

Visit our FAQ page or contact our customer service.

 

Contact Information

Store Name: Montessori & Play

Address: 4446 Volta Pl NW, Washington, DC 20007, United States

Email: contact@montessori-and-play.com

Phone: +1 (202)-754-6834

Customer Service Hours: Monday-Friday, 9 AM - 6 PM (Eastern Standard Time)

Response Time: We aim to reply within 1 business day.

Questions?

Visit our FAQ Page or contact our customer service team.